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USE CASE · ROOT CAUSE ANALYSIS

Compare explanations against shared evidence.

Root-cause work should reject weak theories in the open—not race to the first plausible story from one team's tools.

Teams argue from incomplete views: one service's metrics vs another team's logs, with no shared way to test competing explanations.

02 · AutoObserve

How AutoObserve addresses it

Investigations keep hypotheses, evidence, and confidence in one place so teams can reject weak theories and strengthen the one that fits the system.

CHECKOUT INCIDENT · EXPLANATION LENS

Competing theories converge on one deployment-backed explanation.

The shared investigation tests whether checkout degradation traces to checkout-api v2.14.7, dependency failure, or noise—and keeps confidence tied to evidence every role can see.

03 · Resolution

What changes operationally

Root-cause work becomes comparative evidence evaluation—not a race to the first plausible story.